Professional Security officers
Platinum Group Security’s core business is offering uniformed security services. Our team of uniformed security professionals are selectively recruited, rigorously screened, professionally managed and extensively trained to uphold the values of the Platinum Brand. Our Security Professionals are tested through a program of continuous development and engagement. Platinum Group Security is a client-focused organization. We utilize our internal resources of management and supervisory personnel to provide a level of service that directly responds to our clients’ expectations.
Our clients have informed us that the key indicators for a security company to be successful are:
- Consistent and Reliable Service
- Responsive Management Team
- Security Officers who Convey Honesty
- Security Officers with a Professional Demeanor
- Individualized Attention to Customer Needs
- Understanding the Needs of our Client
These key indicators are all connected to performance.
Platinum Group Security has built a service strategy based on these indicators. It is a strategy of service excellence to increase client satisfaction quality levels by striving to provide employees who are "ENGAGED, EDUCATED & EMPOWERED."
Community Ambassadors
Our Full Service Concierge was designed to help simplify and balance the lives of hard-working professionals who are often stretched for time. We offer a high caliber of personal concierge services to meet anyone’s specific needs for your property or personnel. The busier people are, the less time they have for life's consuming tasks or lifestyle management. A personal concierge service may be just the answer.
Technology Management Solutions
As part of our on-going efforts to "redefine security," Platinum Group has entered a new era bringing state-of-the-art technology to improve security and preserve our integrity as an elite organization.
Platinum Group Security has the ability to install and maintain high resolution cameras, improve camera placement for optimal performance, and potentially reduce the amount of cameras necessary lowering the cost of investment.
In addition to camera systems, we support our security officers with electronic reporting software designed by Platinum Group Security. Myguard.info is PGS's own proprietary system designed by our staff and optimized for employees, properties, and partnerships.
Quality Assurance
Platinum Group Security recognizes that our Clients are the most important part of our organization. We always put you, the Client, first. Our unique custom security solution consists of analyzing previous service deficiencies, conducting a security assessment and reviewing your Rules & Regulations. We then design a preliminary S.O.P. (Standard Operating Procedure). After acceptance, we move forward with individual officer selection for client approval. Next we conduct extensive training of our officer team to ensure an understanding of each and every Client’s specific requirements.
